1. Monthly subscriptions
Creator Replyr subscriptions are billed in advance for the billing period you choose.
We do not provide refunds for monthly subscriptions once the billing period has started, except where required by law or where the exception below applies.
2. When you can request a refund
If something on our end breaks and you cannot use the service, you can request a refund within 7 days of the charge.
This only applies when the problem is caused by Creator Replyr. Issues caused by a social platform blocking your account, your browser settings, your device, or your internet connection are not covered.
3. How to request a refund
Email us within the eligible window.
Include your account email, the date of the charge, and a short description of what went wrong.
4. Consumer protection
This policy is provided to be transparent and to support your rights as a consumer under applicable laws.
Nothing here limits any rights you have under consumer protection law in your country.